We are the ONLY Company that provides comprehensive Training and Process Development to help YOUR Dealership RETAIN your customers from the time they take delivery of their vehicle, throughout the customer’s entire Service/Maintenance lifetime and back to the showroom!
We place the emphasis and the accountability of retaining your customers with the ONE Department that truly has a “vested” interest in retaining your customer, your Service Department!
We individually customize processes and training for YOUR store!
Utilizing comprehensive data mining, we provide a “Dashboard” of not only your dealerships true customer retention percentages, but the individual Service Advisors “Performance Metrics”
We provide constant and ongoing employee assessments of your dealership processes to make sure EVERYONE is going in the same direction!
We help cultivate the correct culture within your Dealership to MAXIMIZE your greatest asset, your customers!